Are you having trouble with document signing in SignPe, even after trying the self-help articles? Don't worry—we're here to help you further!
Here's what you can do to get the help you need:
Record Your Screen: If you're still having issues, recording your screen can show us what's going wrong. If you have an iPhone or iPad, you can follow Apple's instructions to record your screen. If you have an Android, you can use any screen recording app.
Give Specific Details: When you record your screen, show exactly what's not working. Do you need help adding your signature, uploading a document, or signing? The more details you give, the better we can help.
Privacy and Safety: We know how important it is to keep your information safe. Don't worry; your data is secure with us. If we need more info to help fix your problem, we'll ask you for it in a safe way.
After you've recorded your screen and explained the problem, don't wait to contact us at support@signpe.com. We're here to ensure signing documents with SignPe is easy for you.
Thanks for being patient as we work to fix any issues you're having. We're here to give you the best help we can!