Are you scratching your head as your uploaded document doesn't show up? Don't worry—we've got your back! Here's a quick guide on what to do when your imported document seems to have vanished.
Refresh 'My Documents: Sometimes, setting things right takes a little refresh. Head to the Home screen in SignPe and give it a quick swipe from top to bottom. This simple action can often bring your document back into view.
Check for Special Characters: Did you give your document an extra special name with international characters? While those accents and symbols might add flair, SignPe currently speaks the language of the Roman alphabet only. Try renaming your document without special characters and see if that does the trick.
Try Importing Again: If your document still needs to appear, keep hope! Give it another shot by re-importing the document. Sometimes, a fresh start is all you need.
Rest assured, we're constantly working behind the scenes to improve SignPe and make it even better for you. With these simple steps, you'll be back to seamlessly managing your documents in SignPe in no time. Happy signing!