Have you ever tried to sign a document in SignPe only to be prompted for a password? It might seem a bit puzzling, but don't worry; we're here to clear up the confusion!


Here's why you might encounter this password prompt:

  • Some documents require a password because they contain private or sensitive information. The person or company that created the document wants to ensure that only certain people can view and edit it.
  • It's a secret code or key that unlocks the document, so no one else can see what's inside without permission. Only people who have the correct password are allowed to open and sign confidential documents.
  • The sender or creator might want to keep it extra safe. They do this by putting a password on the document. Organizations like businesses, schools, and the government sometimes "password protect" their important files to keep them secure and prevent unauthorized access. It helps protect everyone's privacy and sensitive data.

So, when you try to open and sign the document in SignPe, it asks you for this password to ensure you're authorized to view and edit it. It's like showing your ID to get into a special club – the password is your ticket!


But what if you don't have the password? Don't worry and get the password from the sender. If you're supposed to sign the document, they should have already provided you with the password. If not, you can ask them nicely to share it with you.


Passwords are there to keep important documents safe and secure. Once you have the password, you can sign your document in SignPe smoothly and securely. If you ever have any questions or need assistance, don't hesitate to let us know. We're always happy to help!